The client. Russell & Bromley has remained synonymous with expert craftsmanship and fashion-led design since 1880. Specialising in luxury shoes and handbags for men and women, the brand continues to be the definitive choice for the well-dressed. The goal. We were embarking on a major transformation project to modernise how the business operated and how we communicated with one another. This change programme would see us change the POS, the back end infrastructure, client devi