SUPPORT SERVICES
When things go wrong it's comforting to know that you have someone to fall back on to provide support and advice. This is true in many areas of life - but particularly IT. However that's only part of the story and our goal is to ensure that by taking out a support agreement with Foundation IT that your IT systems become visibly more reliable and robust through our involvement.
That's why you can use our support for:-
- Problems
- Scheduled Maintenance
- Regular Health Checks
- Technical Advice
By taking advantage of our support services clients can gain access to a proactive service that typical support contracts are not able to deliver. This ensures that your support investment is maximised and is of financial benefit to the business - rather just an insurance policy for when things go wrong.
TECHNOLOGIES
We support a wide range of systems and applications on behalf of our clients - encompassing all of the common operating systems, subsystems, messaging services, LAN, WAN and security products. We will work with you to ensure that all elements of your infrastructure are fully supported.
REMOTE SUPPORT
We are able to remotely control almost any internet connected workstation or server as we use remote support services powered by Webex.
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