We’d never be so arrogant to think we can replace an IT department, we’re here to support not usurp, delivering solutions that boost confidence in the IT department so you can fight your corner not fires.
Our support line means an IT professional, ready to help when you need help the most. Our helpdesk offers first and second line support, our vendor escalation responds to everyday issues and our in-house experts provide third level support.
So much more than just a helpdesk, Our Managed Services proactively monitor your infrastructure, identifying issues before they occur, providing daily and monthly reports, and recommendations that go far beyond pure problem resolution so you can optimise the investments that support your business.
Maintenance, Patching & Optimisation
The regular maintenance activities that ensure your environment is operating at peak efficiency, on supported versions, and is always in the best of health. It can include operating system updates, third party software updates and other routine maintenance tasks.
Those repetitive essential tasks – monitoring your backup environment, provisioning new networks or maintaining email accounts are monotonous, but essential. Add these to our Managed Services and you can release resources and avoid technical training – all while our people look after your environment.