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Our Services

IT teams, in most cases today, have more to deal with than they can cope with.  We’re here to support not usurp, delivering solutions that boost confidence in the IT team so they can fight your corner, not fight fires.

That may mean we maintain or deliver infrastructure platforms on behalf of IT, so that some of the repetitive, day to day tasks which are so important to a stable IT environment are managed and dealt with, without causing a distraction.   In turn, this enables IT teams to deliver tangible improvements to the way technology is utilised.

 Infrastructure specialists

 Tailored services & support

 Proactive safe hands

We provide a full range of services that offer a stepped, flexible and affordable journey to full managed IT infrastructure that aligns with your exact needs.

Managed Infrastructure & Desktop Services

Don’t think about the box anymore. That’s the beauty of anything ‘as a service’ there’s no need to worry about the boxes; ever again.

That’s the beauty of anything ‘as a service’ there’s no need to worry about the boxes; ever again.  We provide a robust fully managed infrastructure service that flexes to accommodate ever changing needs with predictable, controlled costs, enabling IT as a Service.

We can remove the capital expenditure spikes from the budget and take away the need to guess where IT needs might be in five years’ time.

We worry about the boxes, so you can focus on your business and what you need to deliver.

Our ‘as-a-service’ infrastructure and desktop services include:

Managed Infrastructure – Premise, Hybrid, Cloud
Storage – Secure cloud storage
Disaster Recovery – Safeguard data & workloads
Managed Virtual Desktop Infrastructure
Hosted end-to-end desktop services
Back-up as a service –  Managed cloud data back-up
Incident Management – Rapid problem resolution
Compliance Management – Peace-of-mind regulatory compliance
Security Management – Threat defection & prevention
Unified Communications, Office 365 and Skype

Microsoft Azure Managed IaaS & DaaS Services

Microsoft Azure operates an open and flexible cloud platform across a global network of data centres.  Building and deploying new workloads can be achieved in a few simple mouse clicks; it is easy by design.

Despite the simplicity of the user interface, the Microsoft Azure environment is complex, and the risk of downtime is real.  Like any IT infrastructure, public cloud platforms such as Azure need to be monitored and managed by resources that understand them and can pre-empt or resolve issues as and when they occur.  We take responsibility for that management overhead and shield our clients from the complexity, because ultimately, they just want it to work.

Our Microsoft Azure IaaS and DaaS Services include:

Managed Infrastructure – Reliable, Robust & Agile Network
Azure Storage – Secure cloud storage
Disaster Recovery – Safeguard data & workloads
Managed Desktop – Hosted end-to-end desktop services
Azure Back Up – Reliable cloud data back-up
Incident Management – Rapid problem resolution
Compliance Management – Peace-of-mind regulatory compliance
Security Management – Threat defection & prevention
Virtual Machines – Virtual machines in seconds

Managed IT Support

What most IT teams need most is time, use it wisely and there still never seems to be enough.

FIT proactively monitor and maintain infrastructure and network services 24/7, 365 days of the year. We make sure it performs at its best and that downtime is kept to an absolute minimum so our clients’ resources can be where they need to be, innovating and improving the way IT is used and developed.

We operate as an extension to your IT team, plugging skills gaps, anticipating problems, quietly keeping everything up and running in the best possible working order.

Our managed IT support services include:

Proactive Maintenance
Monitoring and Alerting
Vendor Escalation
ITIL based 24/7 Service Desk
Remote Management
Break/Fix Support

Professional Services

If you don’t fully understand the challenges, your answers will at best be irrelevant and at worst wasteful.  Please forgive us therefore if we don’t always provide instant, ‘easy’ answers.  Or ask more questions, before we get to the resolution.

Infrastructure of any kind is the foundation on which everything else is built – be that cities, transport, communications or IT.  Getting this right is tough and doing it on your own is impossible, whether that’s due to skills shortages, not knowing where to start or simply having too much to do in too little time.  Our people plug gaps and work to a set of methodologies that add structure and direction to any programme of work.

Our Professional Services include:

Health Check & Audit
Infrastructure Design & Implementation
Network Design & Implementation
Cloud Readiness Assessment
Cloud Migration
Optimisation & Capacity Planning
Project Management
Consulting
Microsoft

Technology Selection

As a business rooted in engineering and IT infrastructure, we’ve seen technology trends come and go. Adopted some, ignored others. Cutting through the noise to sort through one technology solution from another can be a challenge, particularly given the rate of change.

FIT’s job is to plot a course through this complexity, to sit on the client’s side of the argument and procure the right technology for the right purpose.

The easiest solution is rarely the best one and we are all wary of novelty, new won’t be new for long and we always plan for the long run because that’s where the real challenge is.

Our service includes the technology selection of:

Servers
Storage
Hyperconverged
Virtualisation
Backup
Disaster Recovery
End User Computing
Cloud services

A tailored service

Azure Gold
Microsoft Partner Gold Competency
ISO 9001
ISO 27001

You’re in safe hands

Don’t think about the box anymore. That’s the beauty of anything ‘as a service’ there’s no need to worry about the boxes; ever again.

We provide a robust full managed infrastructure service that flexes to accommodate ever-changing needs with predictable, controlled costs, enabling IT as a Service.

FIT can remove the capital expenditure spikes from the budget and take away the need to guess where IT needs might be in five years’ time.

We worry about the boxes, so you can focus on using IT strategically to grow and improve your business.

We’d love to hear from you, to discuss your infrastructure challenges and how we can help you get beyond your next short term fix.





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